National Bank of Canada has mobilized its biggest transformation in 150 years. Revolutionizing the Sales and Service Platform across the Retail, Commercial and Investment lines of business and all channels. Achieving the client centric experience required an interdisciplinary focus across Enterprise Architecture, Business Process Analysis, IT delivery & Project Management capabilities. Casewise was the foundation of their delivery platform that transformed the bank.
Traceability Domain Owner, National Bank of Canada
15th May 2014