Business Process Solutions

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Organizations usually know what they should do to get the results they want. But sometimes things get in the way: clunky processes, inefficient teams, lack of information, poor communication. Employees who spend time fighting fires, hunting for data and reacting to unnecessary roadblocks can’t execute on your strategic objectives – and that puts success at risk.

Casewise helps organizations figure out how to change the ways people and systems interact to reach strategic goals. Working with the Chief Operational Officer, the operations team and others, Casewise’s consultants assist in business process modeling, documenting existing business processes, designing an improved process flow, and building the plan for moving forward with organizational change.

Together, Casewise and the operations team put the new processes in place, eliminating unnecessary or contradictory steps. Using the Casewise suite, the team documents and publishes the new processes in shareable, easy-to-digest formats. The goal: streamlined operations and better business results.

Business Process Solutions in action

Regulatory compliance. Organizations are facing increasing demands for operational transparency and visibility from external regulators. Casewise:

● Makes sure employees understand what they need to do to comply with regulations
● Shows auditors that businesses have effective corporate controls in place
● Guards against legal penalties and corporate reputation damage

Employee education and awareness. Employees can only follow established business processes when they know what those processes are, where to find them and how they apply to each team member’s role. Casewise:

● Clarifies roles and responsibilities
● Increases employee efficiency
● Mitigates risks and eliminates errors caused by unclear processes

Process improvement. Many organizations know intuitively that their business processes could be more efficient but struggle to find solutions. Casewise:

● Analyzes existing processes to identify gaps and inefficiencies
● Understands the impact of each process on day-to-day operations and strategic objectives
● Implements meaningful change that delivers significant results

Knowledge retention. Baby boomers are starting to leave the workforce, often taking valuable information and expertise with them when they retire. Companies need a plan in place to capture, document and publish this institutional knowledge. Casewise:

● Identifies who are the unofficial data repositories and where expertise is threatened
● Captures tribal knowledge quickly and effectively
● Transfers key information to the next generation

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