The eTOM - A Business Process Framework Implementer’s Guide
Casewise and the TM Forum are delighted to announce the launch of eTOM - A Business Process Framework Implementer's Guide. The guide provides a review of the business process framework, a typical implementation approach, a full set of guidelines for extending the framework as well as a series of case studies for demonstrating uses of the framework.
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The eTOM - A Business Process Framework Implementer's Guide
by John P. Reilly and Mike Kelly
$40.00 USD plus Shipping
The adoption of the TM Forum’s Business Process Framework, also known as the eTOM, continues to increase within the information, communications, and entertainment industry. As a result, a need has arisen to provide guidance on how the framework can be extended and/or modified for use by a TM Forum member and the practical uses of the framework.
This guide contains four chapters that provide;
- A short review of the Business Process Framework
- A typical implementation approach
- A set of guidelines for extending the framework
- A series of case studies for uses of the framework
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