Supporting the Modern Field Workforce in the Era of
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Supporting the Modern Field Workforce in the Era of Digital Transformation by Jason Bloomberg, President, Intellyx
Enterprise information technology has long been the domain of the IT organization, responsible for managing and maintaining complex, heterogeneous applications and supporting infrastructure. Everyone outside IT had to jump through several hoops to get access to those capabilities needed to do their jobs.
No longer. Digital transformation is shifting the power and responsibility away from traditional IT organizations – to line-of business employees, partners, and customers. No longer must
people be sophisticated, experienced technology professionals to access and leverage the power of modern digital technology.
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