Since adopting Casewise Modeler, Nationwide has been able to improve the understanding and communication of its key business processes.

Nationwide is using Casewise Modeler to support the organisation’s drive for improved efficiency. A rich source of process knowledge is being captured to support new business designs, systems development and process improvement initiatives.

There has always been an enormous appetite for improvement in Nationwide, but with a differing understanding of processes, no process modelling standards, use of many different tools and little sharing of information, this improvement activity needed much better management.

Casewise Modeler has been used to standardise process mapping conventions and capture all process related information in one place. Information on over 400 highlevel operational processes can now be made available to a wide audience through Casewise Publisher. Casewise Modeler’s simulation modelling capability has been used to validate and demonstrate new business designs in a way that engages project sponsors, builds a business case and improves change management. All this was supported by the development of in-house training and the introduction of a model management governance structure.

The Casewise Modeler Suite is providing many benefits to Nationwide, not least improving the understanding and communication of its key business processes. The high cost of current-state analysis has been reduced by sharing process information in the central repository and it has been a key enabler in process improvement initiatives. Work is now in progress to migrate to the new version of Casewise Modeler to take advantage of the improved user interface and the SQL based architecture.