BSI Bank

Industry: Finance, Insurance & Banking

Introduction

Corporate Modeler Suite has enabled BSI Bank to integrate all corporate information into one central knowledge management portal

BSI Bank uses Corporate Modeler to consolidate all the corporate information into a knowledge portal through a Business Process Management approach, thus achieving its vision of being a process-oriented organization.

The knowledge portal is hosted on the corporate Intranet to enable people from across the business to access, re-use and share knowledge.

Challenge

Like most organizations, BSI Bank corporate information (e.g. organization, regulations, IT systems, products/services, locations etc.) was held in disparate Microsoft Word and Excel documents and in different databases. Gathering, centralizing and integrating this knowledge through processes was essential to create an online knowledge base accessible to all employees.

Solution

BSI Bank chose the Corporate Modeler Suite to support them in solving this problem. Building on an initial process mapping project, BSI Bank has then decided to consolidate and integrate further information.

By collaborating with the product suite, BSI Bank was able to:

  • Map BSI Bank master processes in order to develop and implement a consistent banking process model
  • Capture the links among processes, organization, regulations, IT applications, operating risks and internal controls and define Key Risk Indicator
  • Re-write BSI Bank principles and regulations on a process basis
  • Publish cockpits on the corporate Intranet containing all documentation and analysis related to BSI Bank processes.

Results

The Corporate Modeler Suite has helped BSI Bank to integrate all corporate information into one central repository and to build a knowledge management portal on the company Intranet, accessible to all employees.