Welcome to Casewise Servicedesk Portal
Servicedesk Portal is Casewise’s online Incident Management System. To log in or set up an account, click here to sign in and log a query. If you experience any issues logging in or setting up your account, contact Servicedesk@casewise.com
Contact us by phone or email
If you would like to get in contact by phone or email, please use the details below.
United States (EST): +1 203-989-2300
United Kingdom (GMT): +44 (0) 203 758 7273
France (CET): +33(0) 1 70 95 00 20
South Africa (UTC+02:00): +27 (0) 12 644 2033
Australia (AEST): +61 (0) 3 9225 5038
Servicedesk opening times
The UK Servicedesk provides support for Europe and the Rest of the World 8:30am – 5:30pm GMT.
The US Servicedesk provides support for the Americas 8:30am – 5:30pm EST.
Please note our Christmas opening times:
The UK Servicedesk will be closed from 26th December until 2nd of January.
The US Servicedesk will be closed on the 26th December and will re-open on the 27th of December to provide basic support from 8:30am until 5:30pm EST until the 30th of December.
Normal Servicedesk opening times will resume from Tuesday 3rd January 2017.
How to register your Casewise software