Welcome to Casewise Servicedesk Portal
Servicedesk Portal is Casewise’s online Incident Management System. To log in or set up an account, click here to sign in and log a query. If you experience any issues logging in or setting up your account, contact Servicedesk@casewise.com

Contact us by phone or email
If you would like to get in contact by phone or email, please use the details below.

United States (EST): +1 203-989-2300
United Kingdom (GMT): +44 (0) 203 758 7273
France (CET): +33(0) 1 70 95 00 20
South Africa (UTC+02:00): +27 (0) 12 644 2033
Australia (AEST): +61 (0) 3 9225 5038
Email: Servicedesk@casewise.com

Casewise Business Process Modeling Products Knowledge Base

Click here for Frequently Asked Questions, Tips, Techniques, and more for Casewise Business Process Modeling Tools.

Servicedesk opening times

CalendarThe UK Servicedesk provides support for Europe and the Rest of the World 8:30am – 5:30pm GMT.
The US Servicedesk provides support for the Americas 8:30am – 5:30pm EST.


Bank holiday:

In observance of the Bank Holiday on Monday 29th May, the European and US Servicedesks will be closed.


How to register your Casewise software

Download instructions