The adoption of the TM Forum’s Business Process Framework eTOM (The enhanced Telecom Operations Map), continues to increase within the information, communications, and entertainment industry. As a result, there is a need to provide guidance on how the framework can be extended and/or modified for use by a TM Forum member and the practical use of the framework.
Casewise and the TM Forum are delighted to announce the release of eTOM - A Business Process Framework Implementer's Guide.
This guide contains four chapters that provide;
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A short review of the Business Process Framework
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A typical implementation approach
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A set of guidelines for extending the framework
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A series of case studies for uses of the framework
To buy your copy NOW, click here!