The Process Classification Framework was originally envisioned as a taxonomy of business processes. The initial designinvolved more than 80 organizations with a strong interest in advancing the use of benchmarking in the United States and worldwide.
Experience shows that benchmarking’s potential to drive dramatic improvement lies squarely in making out-of-the-box comparisons and searching for insights not typically found within intra-industry paradigms. To enable this beneficial benchmarking, the APQC Process Classification Framework SM (PCF) serves as a high-level, industry-neutral enterprise model that allows organizations to see their activities from a cross-industry process viewpoint.
Originally created in 1992 by APQC and a group of members, the framework has experienced more than a decade of creative use by hundreds of organizations worldwide. The PCF is supported by the Open Standards Benchmarking Collaborative SM (OSBC) database and the Collaborative’s advisory council of global industry leaders as an open standard. The PCF will continuously be enhanced as the OSBC database further develops definitions, processes, and measures related to process improvement.
The PCF was developed by APQC and member companies as an open standard to facilitate improvement through process management and benchmarking regardless of industry, size, or geography. The PCF organizes operating and management processes into 12 enterprise level categories, including process groups and over 1,500 processes and associated activities. The PCF and associated measures and benchmarking surveys are available for download and completion at no charge at www.apqc.org/OSBCdatabase.
All requirements were visualized and can be used throughout the Corporate Modeler toolset and can be easily customized to your organizational environment. Because of our extensibility you are free to add your own Audit question and controls and cross reference them with the modeled requirements, with your own processes or you can use the pre defined ITIL process model and get the cross references out of the box.
As part of our Casewise tool set you will be able to schedule audit questions and controls in order to perform internal checks/audits or just performed simple assessments. Based on this data you will be able to communicate the results via our HTML Portal within different Dashboard or list views. This data can also be maintained (create, delete, update) via the Portal (web front end).